HELP CENTER
Questions? We’ve Got the Answers.
Find quick answers to the most frequently asked questions about
ALTVANTA Business Solutions. Whether you’re exploring our platform,
setting up your account, or looking for specific features, you’ll
find the information you need right here.
ALTVANTA Business Solutions. Whether you’re exploring our platform,
setting up your account, or looking for specific features, you’ll
find the information you need right here.
Frequently Asked Questions
Find answers to common questions about Altvanta features, licensing, asset management, and more.
General Questions
Altvanta is a business operations management plugin for WordPress that helps companies manage assets, inventory, employees, fleet vehicles, maintenance, purchasing, warranties, and more—all from a single dashboard.
Altvanta is ideal for small and medium-sized businesses, schools, municipalities, nonprofits, contractors, manufacturers, warehouses, IT departments, healthcare organizations, and any company that needs to track business operations.
Spreadsheets become difficult to maintain as your business grows. Altvanta centralizes your data, tracks history, generates reports, manages users, and provides searchable records in real time.
No. Altvanta is licensed annually through Freemius, providing updates, new features, and support during your active license period.
Yes. Multiple employees can access the system simultaneously with role-based permissions.
Altvanta runs directly inside your own WordPress website, giving you complete ownership and control of your business data.
Yes. Your data stays on your own web hosting account and database.
Yes. Employees can access the system from smartphones, tablets, laptops, and desktop computers.
No. If you know how to use WordPress, you’ll quickly learn Altvanta.
Absolutely. It is designed to scale from a few employees to much larger organizations.
No. Altvanta does not currently support importing data from spreadsheets or other systems. This decision helps maintain data integrity and prevents accidental imports of incomplete or incorrect information.
Yes. Assets and Inventory can be exported to professionally formatted PDF reports or CSV files for use in Excel or other applications.
No. The dashboard is intentionally designed to display the most important business metrics in a consistent layout for all users.
No. Dashboard cards cannot currently be rearranged.
Not at this time.
No. Deleted assets are permanently removed after confirmation.
No. Inventory items are permanently deleted after confirmation.
To keep the system lightweight and easy to maintain. Every deletion requires confirmation before it occurs.
Yes. Every delete action displays a confirmation warning before the record is permanently removed.
Yes. Categories are completely customizable.
Yes. Categories can be managed from the Categories section.
Yes, although categories that are currently assigned to records should be handled carefully.
Yes. Both modules use the same category system for consistency.
Asset Management
Computers, laptops, tools, machinery, office equipment, furniture, vehicles, electronics, and virtually any company-owned property.
Yes. Assets can be assigned directly to employees from your employee database.
Yes. Every asset can include one or more photos.
Yes. Every asset receives a unique QR code automatically.
Yes. QR codes can be scanned using any smartphone.
Yes. Printable QR labels are built into the system.
Yes. Warranty provider, expiration dates, and warranty notes can all be stored.
Yes. Dashboard alerts notify you of upcoming warranty expirations.
Yes. Assets can be searched by name, category, serial number, location, employee, and more.
Yes. Export to CSV and printable PDF reports are included.
Yes. Every asset can include a photo stored in the WordPress Media Library.
Currently each asset supports one primary photo.
Yes. Every asset automatically generates a QR Code that can be printed.
Scanning the QR Code opens the Asset Details page for that specific asset.
Yes. Assets can be assigned to employees stored in the Altvanta Employees module.
Yes.
Yes. Warranty provider, expiration date, and warranty notes are supported.
Yes. Warranty alerts automatically appear on the dashboard.
Inventory Management
Yes. Current inventory levels are updated and displayed automatically.
Yes. Inventory items can optionally be assigned to employees while still maintaining quantity tracking.
Yes.
Yes.
Yes. Low inventory thresholds can be configured.
Yes. Powerful search and filtering tools are included.
Yes. CSV and PDF exports are available.
Yes.
No. Altvanta uses QR Codes instead of traditional barcodes. Every asset and inventory item is automatically assigned a unique QR Code that can be printed and scanned with a smartphone to instantly access its record. QR Codes store more information than traditional barcodes and eliminate the need for separate barcode management.
Yes.
Yes. Every inventory item receives its own QR Code.
Yes.
Yes. This allows businesses to track inventory issued to individual employees.
Yes.
Yes. Low inventory alerts appear on the dashboard.
Employee Management
Yes. Employee records are managed independently from WordPress users.
Yes.
Yes.
Yes. Historical records remain intact.
No. Employees are stored separately inside Altvanta.
Yes.
Yes.
Yes.
Yes.
Yes.
Yes.
Security & Permissions
Yes. Altvanta includes role-based access control.
Yes. Permissions can be assigned for each module.
Yes. Records show who created and modified items.
No. Permissions are controlled through Altvanta’s Role-Based Access Control system.
Yes.
Yes.
Yes. Permissions can allow view-only access.
Yes. Records show who created and last modified them.
Reporting
Yes.
Yes. CSV files open directly in Microsoft Excel.
Yes. Reports respect your current filters.
Installation & Licensing
Install it like any other WordPress plugin.
Yes. Updates are delivered through Freemius.
Yes. Active license holders receive technical support.
Absolutely. Customer feedback helps shape future releases.
Technical
No. Everything runs inside your WordPress installation except the online QR code image generation currently used.
Altvanta is designed to be lightweight and optimized for business use.
No. Your data remains on your own WordPress website and hosting account.
Yes.
Yes. The admin interface is responsive, and QR Codes can be scanned using a mobile phone.
Yes. All data is stored in your own WordPress database.
Yes. Plugin updates do not remove your business data.
You can choose whether plugin data is retained or removed during uninstall, depending on your uninstall settings.
Not currently. Each installation is designed to manage one business.
Altvanta is best described as a lightweight Business Operations Management platform that provides many ERP-style features without the complexity or high cost of traditional enterprise software.
No practical limit. The only limitation is the capacity of your WordPress hosting and database.
Altvanta is sold with an annual license that includes updates and support.
Altvanta is designed specifically for small and medium-sized businesses that need powerful business management tools without the complexity, high licensing costs, or lengthy implementation typically associated with enterprise ERP systems.